Thurman Law Office, PLLC (referred to herein as “TLO”, “we”, “us”, or “our”) respects your privacy and will protect it by complying with this privacy policy (“Privacy Policy”), which applies to information we collect about you, how we use it, with whom we may share it, and what choices you have regarding our use of your information. This Privacy Policy applies to personal information collected in connection with our website located at https://thurmanlawoffice.com and any other webpage that TLO maintains that links to this Privacy Policy (collectively, the “Site”), any current or future mobile applications associated with TLO or the website (collectively, the “App”), our email communications, our social media pages, other online or wireless offerings that post a link to the Privacy Policy, and other circumstances in connection with the services we provide (collectively, the “Platform”). In this policy, you can learn what kind of information we collect, when and how we might use that information, how we protect the information, and the choices you have concerning your personal information.

WHAT PERSONAL INFORMATION IS COLLECTED AND HOW IS IT USED?

TLO collects information directly from the user, from our web server logs, and by cookies. We use the information so that we can provide you with a personalized experience that delivers the information, resources, and services that are most relevant and helpful to you. We will not share any of the information you provide with others unless we disclose that in this Privacy Policy, or when we believe in good faith that the law requires it.

User-provided information: If you fill out the “Send My Case Details” or “Contact Us” form on our website, we will ask you to provide some personal information (such as your name, e-mail address, phone number, and state, along with the details of how your injury occurred). Further, if chat is available through this site, you may be asked to provide information if you participate in an online chat. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; driver’s license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for the consequences of your submission. Information that you provide to us through the contact form or an online chat will be used so that we may respond to your inquiry. We may also use the information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt-out (unsubscribe) as described below.
Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:

• your unique internet protocol (IP) address;
• the name of your unique internet service provider (ISP);
• the town/city, county/state, and country from which you access our website;
• the kind of browser or computer you use;
• the number of links you click within the site;
• the date and time of your visit;
• the web page from which you arrived at our site;
• the pages you viewed on the site; and
• certain searches/queries that you conducted via our website(s).

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.

TYPES OF PERSONAL INFORMATION WE COLLECT

Representation information, such as details about your claim, case, or other legal matter, the distribution of settlement of other payments to you (if applicable). Account information, such as the username and password you provide when you register for an account and any information stored or transmitted in your account or profile. Communications, such as when you call or email us, confidential and privileged communications that you may make with our attorneys, and your conversations with our digital chat services.

Online activity information, such as linking pages, pages or screens viewed, time spent on a page or screen, navigation paths between pages or screens, information about activity on a page or screen, access times, duration of access, and other online activity information. Device information, such as computer and mobile operating system, operating system type and version number, wireless carrier, manufacturer and model, browser type, screen resolution, general location information such as city, state, or geographic area, and other device information collected automatically.

Sources of personal information described above:

• Provided by You. We collect the personal information that you provide to us while using our Platform. Further, where expressly designated by TLO, some portions of the Services may be used by active TLO clients to communicate according to an attorney/client relationship. 
• Automatically Collected Through Cookies. We and our third-party providers may use cookies and other technologies such as log files, cookies, tracking pixels, and analytic tools and services to collect personal information automatically about you. Such information includes your geolocation and the online identifiers, device information, and online activity information described above. A cookie is a small piece of data stored by your web browser on your computer or mobile device. We use cookies to collect information from you regarding your usage of the Platform to remember user preferences and settings, personalize your experience with the Platform, facilitate online advertising, and for security purposes. You may opt out of the automatic collection of some information by referring to your web browser or mobile device options or settings menu. However, doing so may disable many of the portions, features, or functionality of the Platform. 
• Personal Information Collected from Third Parties. We may also collect or receive personal information from third parties, which may include:
  • Business partners, such as third-party data providers and advertising partners.
  • Public sources, such as social media platforms and publicly available records.
  • Individuals or entities involved in our clients’ legal matters, such as doctors, other parties, and other individuals that you may direct to provide us with information.
  • Referral sources, such as members of our referral network, website submissions, and other referral sources.

ONLINE ANALYTICS

Google Analytics is a third-party analytical tool that we may use to better understand your use of our Platform and how we can improve it. These tools collect information sent by your browser or mobile device, including the pages you visit and other usage information. For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/. To prevent data from being used by Google Analytics, you can download the opt-out browser add-on at: http://tools.google.com/dlpage/gaoptout?hl=en. 

USE OF PERSONAL INFORMATION

We may use the personal information we collect for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

• To Provide Our Platform. We use personal information to provide our services, including the Platform. For example, we use personal information:
  • to facilitate your requests for a free case evaluation and determine your legal needs;
  • to provide you with legal and other services, content, and features you request;
  • to create, manage, and monitor your account;
  • to respond to your inquiries and communicate with you, including placing calls or sending texts using any automated technology, including prerecorded messages;
  • to operate, troubleshoot, and improve the Platform;
  • to process your transactions, invoices, and settlement payments;
  • to understand your interests, personalize your experience on the Platform, and deliver information about products and services relevant to your interests;
  • respond to your inquiries and requests for customer support, including investigating and addressing your concerns, monitoring and improving our responses; and
  • enable security features of the Platform, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in.
• For Direct Marketing. We may use your personal information to send you newsletters, legal updates, event information, marketing communications, and other information that may interest you.
• For Compliance, Fraud Prevention and Safety.
  • to enforce our Terms of Use and other agreements;
  • to comply with applicable laws, regulations, and legal processes;
  • to protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims);
  • to maintain the security and integrity of our business, the Platform, users, our third-party business partners, and service providers our databases, and other technology assets;
  • audit our internal processes for compliance with legal and contractual requirements and internal policies; and
  • prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
• For Interest-Based Advertising. We, our business partners, and our third-party advertising partners may collect and use your personal information for advertising purposes. We may contract with third-party advertising companies and social media companies to help us advertise our services, identify potential customers, and display ads on our Platform and other sites and services, including through the use of interest-based advertising. These companies may use cookies and similar technologies to collect information about you (including the device information and online activity information described above) over time across our Platform and other sites and services or your interaction with our emails, and use that information to serve ads that they think will interest you and/or use hashed customer lists that we share with them to deliver ads to you and to similar users on their sites and services. You can learn more about your choices for limiting interest-based advertising, in the “Advertising Choices” section below.

SHARING OF PERSONAL INFORMATION

In addition to the specific situations discussed elsewhere in this Privacy Policy or as otherwise described at the time of collection, we may share personal information with the following categories of recipients:

• Service Providers. TLO may share your personal information with third-party service providers that perform services for us or on our behalf, such as web-hosting companies, mailing vendors, analytics providers, event-hosting services, and information technology providers. These third-party service providers have limited access to personal information only as needed to perform their functions on our behalf and for no other purpose. TLO will not share with third-party service providers any text message originator opt-in data and consent, or any election to receive SMS communications.
• Other Law Firms or Lawyers. TLO may share, at your direction or with your permission, your personal information with other law firms and/or other lawyers where we jointly represent a client and when we refer cases or potential cases to other counsel, or as otherwise required in connection with our legal representation of you. Personal information provided according to an attorney/client relationship may not be shared with third parties except as is done with such precautions to preserve the confidentiality of such information and any attorney/client privilege as may attach to such information.
• Authorities, Law Enforcement, and Others. TLO may disclose personal information to comply with laws, regulations, or other legal obligations, to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our agreements, Terms of Use or this Privacy Policy or agreements with third parties, or for crime-prevention purposes.
• Business Transactions. TLO may disclose your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a transaction (or potential transaction) such as a corporate divestiture, financing, merger, consolidation, acquisition, reorganization, sale, spin-off, or other disposition of all or any portion of the business or assets of, or equity interests in, TLO or our related companies (including in connection with a bankruptcy or similar proceedings).
• Advertising Partners. We may share your personal information with third-party advertising or joint marketing partners for the purposes described in this Privacy Policy or at the time of collection.
• Professional Advisors. We may disclose your personal information to our professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
• Affiliates and Related Companies. We may share your personal information with companies that are affiliated with us (that is, that control, are controlled by, or are under common control with us) or may be affiliated with us in the future for the purposes described in this Privacy Policy.
• Consent. TLO may otherwise disclose your Personal Information per your consent.

YOUR CHOICES

• Opt-Out of Marketing Communications. If you no longer wish to receive marketing communications from us, you can let us know by sending an email to [email protected] or by mail at the address provided below in “Contact Us”. The electronic marketing communications we send may also contain an opt-out mechanism. Please note that it may take up to 10 calendar days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request. Please also contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate.
• Text Messages. We may offer communications via SMS texts or similar technology sent by TLO or our service providers, such as when we send you text messages for customer service, account-related, or marketing purposes. To stop receiving text messages from a short code operated by TLO, reply STOP. Note that we may send you a message to confirm receipt of your STOP request. Message and data rates may apply for this service. You can also opt out of TLO marketing texts by emailing us your request and mobile telephone number to [email protected].
• Cookies. Most browsers let you remove or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Platform and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
• Declining to Provide Information. We need to collect personal information to provide certain services. If you do not provide the information requested, we may not be able to provide those services.

Cookies: To offer and provide a customized and personal service, our websites and applications may use cookies and similar technologies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies also can tell us where visitors go on a website and allow us to save preferences for you so you won’t have to re-enter them each time you visit. The use of cookies is relatively standard. Most Internet browsers are initially set up to accept cookies, but you can use your browser to either notify you when you receive a cookie or to disable cookies.
If you wish to disable cookies from this site, you can do so using your browser. You should understand that some features of many sites may not function properly if you don’t accept cookies. For more information about using browsers to manage cookies, please see All About Cookies. You can also refuse to accept Flash cookies from this website using Adobe’s Flash management tools. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings.
By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Statement.

How Is Personal Information Protected?

We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Who Has Access To The Information?

We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

• to agents, website vendors and/or contractors who may use it on our behalf or in connection with their relationship with us;
• if we are unable to assist with your matter, but know an unaffiliated attorney or firm that may be able to help you, we may refer you and share information you provided us with that party; and
• as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

How Can I Correct, Amend Or Delete My Personal Information And/Or Opt Out Of Future Communications?

You may opt out of any future contacts from us at any time. Contact us by calling the phone number, electronic contact form, or mailing address shown on our website to:

• see what data we have about you, if any;
• change/correct any data we have about you;
• ask us to delete any data we have about you; and/or
• opt out of future communications from us.

CHANGES TO THIS PRIVACY POLICY

TLO may change this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Such changes will be effective upon posting the revised Privacy Policy on our Platform. You will be able to tell when this Privacy Policy was last updated by the Last Updated date included at the bottom of this Privacy Policy. By continuing to use our Platform, or communicating electronically with us thereafter, you agree to accept such changes to this Privacy Policy.

If you have any additional questions or concerns about this privacy policy, please contact us at the phone number, contact form, or mailing address listed on this website. If our information practices change in a significant way, we will post the policy changes here.
Effective: November 1, 2023 

CONTACT US

If you have any questions about this Privacy Policy or TLO’s information privacy practices, please contact us at:

E-mail: [email protected]

Telephone: 502.657.7132

Mail: Thurman Law Office, PLLC, One Riverfront Plaza, 401 W. Main Street, Suite 1807, Louisville, KY 40202